Shipping Policy
At 【请替换:店铺名称】, we strive to ensure a seamless experience from checkout to delivery for every order.
Order Processing
Orders are processed within 2-4 business days after payment confirmation.
Please note processing times may be extended during holidays, promotional events, or periods of high order volume.
Shipping Times
Shipping typically takes 7-15 business days once your order has been processed and shipped.
Shipping fees are calculated and displayed at checkout based on your order details and destination.
Tracking Your Order
Tracking information will be provided once your order has been dispatched.
There may be a short delay before tracking details are updated by the carrier.
Shipping Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Returns and Refunds
We accept returns within 30 days of delivery.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Refunds will be processed within 7-10 business days after we receive and inspect the returned items.
Order Cancellations
Cancellations must be requested within 24 hours of placing the order.
After this period, orders may already be in processing or shipment and may not be eligible for cancellation.
Delivery Delays
Delivery times are estimates and may be affected by weather, customs clearance, transportation issues, carrier delays, holidays, or other factors beyond our control.
If you have any questions about your order or shipping, please contact us at 【请替换:客服邮箱】.